Shipping Policy

Turnaround

All orders are shipped within 48 business hours, Monday – Friday 8:00 AM to 6:30 PM EST. Order delivery is expected within 5 business days.

Carriers

We primarily use USPS to deliver our customer orders, not including Enrollment Kits and Advocate “Swag” items. These deliveries may come via other carriers, including:
FedEx
UPS
MediaMail

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

We charge a ﬂat-rate of $9.99 for shipping and handling on all orders.

Back Orders

Although back orders are very rare, occasionally it does happen. If for any reason a product ordered is not available, we will ship the part of your order that is in stock, when the item becomes available.